FAQ's 

Frequently asked questions

 

What are your imprint colors?
See “ General Information” to see all stock colors available. PMS color matching available for a $30g per color charge.
 

What ink colors are available in pens?
Ink colors for specific pens are noted on the product page as well and the drop down in the top menu.
 

What are your current specials?
See the drop down menu at the top to see our specials. Or Click Here
 

What is your least expensive pencil?
Currently our Workhorse pencil is the best value. Click here
 

Do you provide a shipping estimate?
See link on the individual items for your shipping quote.

Is there lead in a pencil?
Pencils cores are not lead, they are graphite and clay.
 

Can you put erasers on colored lead pencils?
We can! Standard erasers do not eraser the wax based cores in colored pencils so the erasers would serve for novelty purposes only.
 

Can you put different ferrule color on a Jumbo pencil?
No - only brass-colored available.
 

What are your reorder fees?
No screen or set up fee for 2015 SHEPENCO catalog products.  Workhorse product line
DOES have setup charges.
 

Can you do back to back printing?
Yes on pencils; Pens would have to be determined per item.  Call for more information.
 

Can you do a custom pen or pencil color?
Contact factory for minimums on each.
 

How do I set up an account?
Contact credit@shepenco.com to set up an account.

 

Award Winning Quality & Service